Delivery Information
Delivery Information
We carefully prepare and dispatch every order to help ensure your items arrive safely and in perfect condition. Orders are processed as quickly as possible. During busy periods, dispatch times may be slightly longer, but we always aim to minimise delays.
Tracking is provided for all orders .
UK Delivery
Free UK delivery on orders over £100
Delivery times are estimates and may be slightly longer for remote locations.
Non-Mainland UK includes: Northern Ireland, Scottish Highlands & Islands, Isle of Man, Isle of Wight, Isles of Scilly, Guernsey & Jersey.
Standard Delivery
Mainland UK: 2–4 working days
Non-Mainland UK: 2–7 working days
Price: £4.99
Express Delivery
Mainland UK: 1–2 working days
Non-Mainland UK: 1–3 working days
Price: £6.99 (Mainland UK) / £7.99 (Non-Mainland UK)
Oversized / Heavy Items
Mainland & Non-Mainland UK: 2–7 working days
Price: £13.95
International Delivery Prices
USA
Orders shipped to the USA are delivered with no additional charges on arrival.
There are no customs fees, no import duties, and no extra taxes to pay beyond what you see at checkout.
Shipping costs are calculated at checkout and are based on the weight of the items in your order.
All USA orders are sent with full tracking. Estimated delivery time is 7–14 days, depending on your location.
Canada, Europe & Australia
Orders shipped to Canada, Europe, and Australia may be subject to local customs fees, import duties, or taxes, depending on the destination country. These charges are set by local authorities and are not included at checkout.
If any additional charges are applied on delivery, they are the responsibility of the customer. We recommend checking your local customs regulations if you’re unsure, and please feel free to contact us before ordering if you have any questions.
Estimated delivery times:
Europe: 5–10 days
Canada: 7–14 days
Australia: 10–14 days
Customer Responsibility
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Customers must provide a full and accurate delivery address, including email and phone number. We cannot accept responsibility for parcels sent to an incorrect or incomplete address.
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If you request delivery to be left in a safe place, this is done at your own risk. Where the courier provides proof of delivery, we are unable to offer a replacement or refund for missing parcels.